Custom Ball Guarantee
At Legend Sport we stand behind the quality and construction of every custom soccer ball we produce. Our multi-year guarantees reflect our confidence in the materials and craftsmanship used in each tier of ball.
Because all Legend balls are custom made to order, they are final sale. However, we proudly offer tier-based replacement guarantees for verified manufacturing defects.
Guarantee Coverage by Ball Tier
Match Ball
2.5 Year Guarantee
Our highest-level ball, built for competitive match play.
Covered for up to 2.5 years from delivery date against manufacturing defects, including:
- Stitching or seam failure
- Loss of roundness or structural shape
- Valve or bladder defects causing abnormal air loss
Training Ball
2 Year Guarantee
Designed for frequent training use and durability.
Covered for up to 2 years from delivery date against manufacturing defects, including:
- Stitching or seam failure
- Structural shape issues
- Valve or bladder defects
Rec Ball
1 Year Guarantee
Designed for recreational play and entry-level use.
Covered for up to 1 year from delivery date against manufacturing defects, including:
- Stitching or seam failure
- Structural defects affecting playability
- Valve or bladder defects
What the Guarantee Covers
This guarantee applies only to manufacturing defects in materials or workmanship that occur during normal, intended soccer play.
If a covered defect is confirmed within the applicable guarantee period, Legend Soccer will replace the ball with the same model or a comparable current equivalent at our discretion.
What's Not Covered
- Damage caused by misuse or abuse, including:
Playing on abrasive surfaces (concrete, asphalt, gravel)
Over-inflation or improper inflation
Improper needle use
Cuts, punctures, or tears - Damage from improper storage or exposure to extreme heat, cold, or moisture
Custom Product Policy
All Legend balls are custom products and are final sale.
Refunds are not offered once production has begun. Approved guarantee claims are resolved by replacement only, not refund.
How to Submit a Guarantee Claim
To submit a claim, please provide:
- Order number or proof of purchase
- Clear photos of the issue
- A brief description of how the ball was used
Legend Sport reserves the right to inspect and verify all claims before approving a replacement. email your claim at: info@legendsoccer.com
Our Commitment
Our guarantee is designed to reflect real-world use, industry standards, and the expectations of clubs, teams, and organizations that rely on Legend Soccer balls.